Privacy Policy

At Neospin Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you register an account with Neospin Casino, we collect your personal details, including your name, email address, phone number, date of birth, and payment information.
Payment Information: To process deposits and withdrawals, we may collect payment details, including bank account information, credit/debit card details, and cryptocurrency wallet addresses.
Usage Data: We collect data about how you interact with our website and services, including IP addresses, device information, browser type, and browsing behavior.
Cookies: We use cookies and similar technologies to enhance your experience on our website, track usage patterns, and deliver personalized content.

2. How We Use Your Information

The information we collect is used for the following purposes:

Account Management: To create and manage your account, process transactions, and provide customer support.
Improvement of Services: To enhance our website and services based on user feedback and usage data.
Promotions and Marketing: To send you promotions, bonuses, and updates regarding our services (you can opt out of marketing communications at any time).
Compliance: To comply with legal and regulatory requirements, including identity verification and anti-money laundering (AML) obligations.

3. Data Protection

We are committed to protecting your personal information. We employ industry-standard security measures, such as encryption and secure servers, to safeguard your data. We also restrict access to your information to authorized personnel only.

Despite our efforts, please be aware that no data transmission over the internet can be completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers that help us operate our platform, process payments, and provide customer support.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can access and update your personal information by logging into your account or contacting our support team.
Data Deletion: You can request the deletion of your personal information at any time. However, we may retain certain information to comply with legal obligations.
Opting Out of Marketing Communications: You can opt out of receiving promotional emails or marketing communications by following the unsubscribe link in the emails or by contacting us.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services you access.

7. Children’s Privacy

Neospin Casino does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Live Chat: Available 24/7 on our website.

Our Commitment to Your Privacy

At Neospin Casino, we value your trust and are dedicated to maintaining the privacy and security of your personal information. Your privacy matters to us, and we take every step necessary to ensure that your data is handled with the utmost care.